Collect and Deposit Services | Chase for Business (2024)

Footnote1

Chase QuickAccept® is not available in U.S. territories or outside the U.S. Usage of Chase QuickAccept is subject to eligibility, terms of service, monitoring and further review. Deposits are subject to limits, verification, fraud monitoring and other restrictions. Message and data rates may apply.

Footnote2

There is a $15 Monthly Service Fee (MSF) that we’ll waive if you meet any of the below qualifying activities for each Chase Business Complete Checking® account in a monthly statement period. Qualifying activities for how to avoid the MSF: (A) Maintain a linked Chase Private Client Checking℠, JPMorgan Classic Checking, or Private Client Checking Plus account, (B) Meet Chase Military Banking requirements, or (C) Fulfill at least one of the following qualifying activities: (1) Maintain a Minimum Daily Ending Balance of at least $2,000 in the Chase Business Complete Checking account each business day during the monthly statement period, excluding the last business day of the statement period; (2) Have at least $2,000 of aggregate eligible deposits (net of chargebacks, refunds, or other adjustments) into the Chase Business Complete Checking account, at least one day before the end of the monthly statement period, using one or more of the following: Chase QuickAccept® including Chase Smart Terminal℠, InstaMed Patient Payments and InstaMed Patient Portal and/or other eligible Chase Payment Solutions℠ products. Eligible Chase Payment Solutions products have a transaction history that is viewable on Chase Business Online, Chase Connect®, or J.P. Morgan Access®. Eligible deposits must be made from Chase Payment Solutions associated with the same business as your Chase Business Complete Checking account, as reflected in Chase records. The cutoff time for eligible deposits is 11:59 p.m. Eastern Time one day prior to the last day of your Chase Business Complete Checking monthly statement period; or (3) Spend at least $2,000 on eligible Chase Ink® Business card purchases in the most recent monthly Ink card billing cycle, which may be different than your Chase Business Complete Checking monthly statement period. Eligible purchases must be made using Ink Business Card(s) associated with the same business as your Chase Business Complete Checking account, as reflected in Chase records, and must earn Chase Ultimate Rewards® points. Certain purchases and transactions are excluded from earning Ultimate Rewards points, as described in your Rewards Program Agreement available on chase.com/ultimaterewards. For complete details, please review the Additional Banking Services and Fees for Business Accounts at chase.com/business/disclosures or visit a Chase branch. This information is subject to change.

Deposits are subject to limits, verification, fraud monitoring, and other restrictions. QuickAccept is not available in U.S. territories or outside the U.S. QuickAccept usage subject to eligibility, terms of service, monitoring and further review. Message and data rates may apply.

Footnote3

Payments processed, approved, and completed by 5 PM Pacific Time (PT) / 8 PM Eastern Time (ET) are eligible for same-day deposits, 6 days a week, excluding Saturdays. All deposits are subject to the applicable Terms of Service, including risk assessment and fraud monitoring, which may result in delays. Payments processed, approved and completed by 5 PM PT / 8 PM ET, Sunday through Friday (including holidays), will be deposited into the business owner's Chase business checking account that night. Payments processed, approved and completed by 5 PM PT / 8 PM ET on Saturdays will be deposited into the business owner's Chase business checking account Sunday morning by 7:30 AM ET. There is no additional cost for same-day deposits, but standard rates and fees will apply for business checking and payment processing. Customers qualify for same-day deposits upon sign-up when processing payments through an eligible Chase Payment Solutions℠ or Chase Integrated Payments product and depositing into a Chase business checking account. Same-day deposits are available in the U.S. only. Additional exclusions may apply.

Footnote4

Chase Mobile® app is available for select mobile devices. Message and data rates may apply.

Footnote5

Enrollment in Zelle® with a U.S. checking or savings account is required to use the service. Chase customers must use an eligible Chase consumer or business checking account, which may have its own account fees. Consult your account agreement. To send money to or receive money from a small business, both parties must be enrolled with Zelle® directly through their financial institution's online or mobile app experience. Funds are typically made available in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle® (go to https://enroll.zellepay.com/ to view participating banks). Select transactions could take up to 3 business days. Enroll on the Chase Mobile® app or Chase Online℠. Limitations may apply. Message and data rates may apply.

Zelle® is intended for payments to recipients you know and trust and is not intended for the purchase of goods from retailers, online marketplaces or through social media posts. Neither Zelle® nor Chase provide protection if you make a purchase of goods using Zelle® and then do not receive them or receive them damaged or not as described or expected. In case of errors or questions about your electronic funds transfers, including information on reimbursem*nt for fraudulent Zelle® payments, see your account agreement. Neither Chase nor Zelle® offers reimbursem*nt for authorized payments you make using Zelle®, except for a limited reimbursem*nt program that applies for certain imposter scams where you sent money with Zelle®. This reimbursem*nt program is not required by law and may be modified or discontinued at any time.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Footnote6

Chase QuickDeposit℠ is available for select mobile devices. Enroll in Chase Online℠ and download the Chase Mobile® app. Message and data rates may apply by your service provider. Deposits are subject to verification and may not be available for immediate withdrawal. Deposit limits and other restrictions apply. See chase.com/QuickDeposit or the Chase Mobile® app for eligible mobile devices, limitations, terms, conditions and details. Sign in to the Chase Mobile® app, select Deposit checks and your account, then select Learn more to view your limits.

Footnote7

Chase QuickDeposit℠ (with scanner) enrollment is subject to approval and availability in your area. If approved, a two-year contract is required which includes a check scanner. A monthly maintenance fee of $25 applies for the single feed check scanner option or $50 applies for the multiple feed check scanner option. Additional scanners are available for purchase at a one-time charge of $300 per scanner for the single feed check scanner and $600 per scanner for the multiple feed check scanner (plus applicable sales tax). During the first 60 days, you may, for any reason, cancel the service and return the scanner at no cost. After that, a cancellation fee of $250 applies if the service is discontinued prior to the end of the two-year contract term. All check and deposit item fees will be billed and processed according to your account maintenance fee schedule.

Footnote8

ACH Collections Services are subject to approval and deposit account requirements. Terms and conditionals, including fees and limitations, apply as described in the Chase Business Online Access and Services Agreement.

Collect and Deposit Services | Chase for Business (2024)

FAQs

Why would my Chase account be restricted? ›

If we spot suspicious activity on your account, we may place a temporary hold on it. This is an extra security step to help ensure it's really you and not someone else using your account.

What do I write on Chase Mobile check deposit? ›

Remember to properly endorse the back of the check with your signature and "For electronic deposit only at Chase."

Why did Chase restrict and close my account? ›

If there's suspicious activity or suspected fraud, your issuer may freeze or close your account. This activity can include: Unusual surges in account activity. Large amounts of money withdrawn.

Why is Chase holding my check for 2 weeks? ›

Banks place holds on checks to make sure that the check payer has the bank funds necessary to clear it. In addition to protecting your bank, a hold can protect you from spending funds from a check that is later returned unpaid. That's important because it could help you avoid accidental overdrafts and related fees.

How do I remove a restriction from my bank account? ›

You can give your bank a call and should be able to clear everything up fairly quickly. Suspicious activities that cause the freeze are typically unreported activity abroad, a larger transaction amount, stolen card, etc.

Can you withdraw money from a restricted account? ›

A blocked account, generally speaking, refers to an account that does not allow for unlimited or indiscriminate withdrawal or other access but instead has certain restrictions or limitations on when, how much, and by whom capital can be withdrawn.

Can I deposit my business check in my personal account Chase? ›

You should not deposit checks made out to your business into your personal account. It may raise suspicions that you're trying to use company funds to cover your personal expenses, or it could spark an IRS audit. Use business checks for business accounts and use personal checks for personal accounts.

How do banks verify mobile deposits? ›

Bank Verification Steps:

Capturing front and back images of the check: Clear images are crucial for bank verification. Transmission to the bank via secure internet connection: Ensuring safe and encrypted transmission.

How large of a check can you mobile deposit with Chase? ›

Via mobile deposit, Chase's check deposit limit is $2,000 to $100,000 per day and $5,000 to $500,000 over a rolling 30-day period. The exact amount varies by account type. You can view your daily and 30-day rolling mobile app deposit limits by logging into your account online.

How long can a bank restrict your account? ›

How Long Can a Bank Freeze an Account for? There is no set timeline that banks have before they have to unfreeze an account.

What happens when your bank account is restricted? ›

A bank account freeze means you can't take or transfer money out of the account. Bank accounts are typically frozen for suspected illegal activity, a creditor seeking payment, or by government request. A frozen account may also be a sign that you've been a victim of identity theft.

Can a bank deny you access to your money? ›

There are terms of service that you need to read for your bank. Let's say you are overdrawn more times than is permitted in your agreement with the bank. They can restrict your access to your money legally.

How to get Chase to remove hold on check? ›

If a hold is placed on a deposited check, the bank will notify you and will typically adhere to standard procedures and processing times. If you believe the delay is due to an error, you can call or visit your local branch to go over specifics of your situation with a representative.

Can I ask my bank to release funds early? ›

Some banks or credit unions may make funds available more quickly than the law requires, and some may expedite funds availability for a fee. If you need the money from a particular check, you can ask the teller when the funds will become available.

How long does it take for a business check to clear? ›

In most cases, a check should clear within one or two business days. There are a few cases in which a check might be held for longer, such as if it's a large deposit amount or an international check. Make sure to review your bank's policies for what to expect in terms of check hold times.

Why would my bank account access be restricted? ›

A bank account freeze means you can't take or transfer money out of the account. Bank accounts are typically frozen for suspected illegal activity, a creditor seeking payment, or by government request. A frozen account may also be a sign that you've been a victim of identity theft.

Why will an account be restricted? ›

Fraudulent Inflow: Your account may have received a suspicious or fraudulent inflow, leading to an automatic restriction for security reasons. Exceeding Account Limits: If you exceed the transaction limits associated with your current KYC level, your account will be restricted in accordance with CBN regulations.

What does it mean for an account to be on restriction? ›

A restricted account is a type of account with fewer capabilities than a full Digital Banking account. The main purpose of restricted accounts is the settlement of transactions within a scope defined by you.

How do I Unrestrict my Chase card? ›

Locking and unlocking your card

Here's how: After signing in, tap the checking account your debit card is linked to. Swipe up to Account services and tap "Lock & unlock card" Tap the toggle switch to change the status of your card.

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